Google My Business Support and Review Growth for an Eye Surgery Center


Vision One realized that while they had many profiles online, they did not have ownership or access to any of them. More concerning, their listings had been claimed by random individuals not associated with the business. 

They had photographs of individuals who did not work for the company on their listings. Their business information was incorrect and some profiles had website URLs that linked to their competitors. 

They needed support gaining control of their listings and working to improve and repair their online reputation.


Rhino Reviews put together an analysis looking at every live listing and identifying areas of opportunity. They also identified listings that were missing or duplicate listings. This analysis helped craft the strategy and immediate focus of obtaining access and management to the profiles. 

Once Rhino Reviews gained access and built the listings, they cleaned up the profiles with updated images, weekly posts, FAQ answers, review responses, etc. 

Rhino Reviews also created campaigns to outreach to patients in order to solicit positive reviews across their listings.


After working together for just six months, Vision One had access to all their listings and have improved from a 2.7 rating with just 9 reviews to a 4.8 rating with 200+ reviews!

“They have been seamless to work with and delivered exceptional results in a short period of time. We look forward to continuing to work with Rhino Reviews.”

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Exceeding your expectations and delivering 5-star service is our mission. This dedication to service has allowed us to be recognized for years as a Top Rated Reputation Management Firm.

“The team is organized, responsive, and flexible. They understand the client’s needs and consistently deliver on requests. Their transparent communication stands out.”


Read the Success Stories

“Rhino Reviews knows how to move the needle. Chelsea is amazing to work with and the team executes at a high level. We worked together on a fairly involved and relatively complex reputation management project that had a number of challenges, all of which Chelsea helped successfully navigate while delivering tangible results.”

Andrew Cilio

Mago SEO

“Hiring Chelsea and Rhino Reviews to oversee our overall online presence was hands down one of the best business decisions we’ve made. Their process was super simple to integrate into our monthly marketing to do list and now they take care of all of the heavy lifting. I would highly recommend her to anyone looking to outsource a portion of their marketing with complete confidence that it will be handled even better than if you took care of it yourself.

Suhaiba Neill

John Neill Painting

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